Frequently
Asked
Questions

 

Have questions about Lulan Studio's wedding photography and videography services in Los Angeles? Check out our FAQ page for answers to some of the most commonly asked questions. From our photography style to package options, we're here to provide you with the information you need to make the best decision for your special day. Can't find the answer you're looking for? Contact us today and we'll be happy to help

 
 
 

WEDDING PHOTOGRAPHY QUESTIONS

  • Definitely let us know who you prefer to have as your main photographer, and we will see if they are available and/or do our best to match you with the photographer that we think will capture your style best. You can check out our team and their portfolio’s here.

  • Our 6 hours of wedding photography include the following: Editing | Coloring | Lifetime Gallery

  • Yes, we can shoot any event and have a lot of experience in these types of events.

  • Yes, we have an in-studio location that is perfect for portrait sessions. For more information, check out our website.

  • We typically deliver 100/hr edited photos on wedding day coverage.

  • We typically deliver 50/hr edited photos on engagement day coverage.

  • Sneak peek photos will be available based on request.

  • Yes, the client will receive personal copyrights to their images.

  • No, we do not have watermarks.

  • Our turnaround time for photos are 4-8 weeks post the event date.

  • Absolutely, we think that privacy is important for everyone. Just let us know what your preferences are!

  • Unfortunately, we do not provide unedited or raw photos.

  • You can see a full list of our cameras and equipment here, and which cameras each photographer likes to use here.

  • Typically, I will be the primary photographer in charge of the bride getting ready, details, & romantic portraits. The second shooter typically is in charge of family formals, groom getting ready shots, and provide a 2nd angle for the coverage.

  • Yes, you can change the number of hours of your wedding coverage.

  • Yes, you can add on items at any time.

  • Yes, we do have “off-hour” fees that apply when the photographer and/or videographer are not capturing your event. Please make sure to let our team know if you plan on having downtime.

  • If you need to have additional hours of coverage on your wedding day, do not worry, we have it covered! You can let your wedding coordinator know and they will communicate that to us. Please give us as much notice as possible! According to our contract, an additional hour will be billed. We would appreciate payment on the week of your wedding.

PORTRAIT PHOTOGRAPHY QUESTIONS

  • Our Full Digital Session includes 1 hour of photography and access to all the unedited images for $447.

    Our Signature Session includes 2 hours of photography and 10+ edited images for $997.

    Our Signature + Session includes 2 hours of photography, 50+ edited images, and a Makeup/Hair Artist for $1997.

    For more information, schedule a call with Lulan here.

  • Our portrait sessions are held in-studio.

  • Yes, the client will receive personal copyrights to their images.

  • No, we do not have watermarks.

PAYMENT QUESTIONS

  • We require a non-refundable deposit upon booking, however, do not expect full payment until the day before your event. We also offer a 10-month payment plan that breaks up the total payment if that is more convenient for you.

  • No, we do not have any additional service fees.

  • Unfortunately the deposit is non-refundable. However, you may be able to use that deposit toward a different shoot such as a portrait session.

  • We accept credit card, PayPal, Venmo, Zelle, cash, and check.

  • Yes, we have a Cal Sales Tax due to providing copyrights. The Cal Sales Tax is the basically the sales tax applied for all sales made in Los Angeles.

  • Unfortunately, no we do not do any cash discounts.

WEDDING VIDEOGRAPHY QUESTIONS

  • Our 6 hours of wedding videography includes the following: 2+ Cameras | 5-7m Trailer | Raw footage

  • Yes, Minimum hours required, please inquire about your wedding.

  • Our videography turnaround is 8-12 weeks.

  • Yes, you will need to provide us with your own hard drive in order to receive all of the footage!

  • Yes, we offer drone coverage in our Signature package, and for an additional cost in our Studio Team package.

  • Yes, for an additional fee.

PRINTS AND ALBUMS

  • Yes we do sell prints and albums, you can purchase them here here.

    Once you've made a purchase, you may use the gallery to select photos you would like to be included in the album, then we will design, proof, print and deliver your album.

  • Yes, you can add on items at any time.

  • Once the design is approved, shipping will take about 3-4 weeks.

  • The gallery will not expire!

  • Yes, you will have the option to send the link to anyone you would like.

  • Our turnaround time for portrait sessions will depend on the number of photos you choose to have edited.

GENERAL/OTHER QUESTIONS

  • The only locations we serve are within the LA, OC, SD, and Las Vegas areas. Other locations may require a travel fee.

  • Yes, we have a lot of recommendations. Please check out our blogs on the top wedding venues and engagement locations.

  • We have two artists that we recommend at Lulan Studio, and are happy to provide you with their contacts!

  • Yes, our entire team is fully vaccinated and will be happy to provide our vaccine cards.

  • We can do a venue walkthrough upon request, especially if it is a location that we have never been to before.

  • Yes, we do!

  • In spite of what you have heard; there really is no right or wrong way to do it. We have successfully documented weddings with, or without a first look. However, my experience has shown me that if a couple elects to do a first look, we can usually fit in an extra 45 minutes just for bride & groom portraits. It is your big day and you will choose how you will remember the day! It is about a 50/50 split for my couples. Half of them will choose the more traditional route, and half will opt for first look.

  • For family formals I like to keep it under 15 minutes. That is usually doable if everybody cooperates and sticks around right after the ceremony. Please communicate this to your DJ or the officiant. They should make an announcement at the end of the ceremony for the bridal party and immediate family to stay for photos. In the coming weeks, you will receive another email from me asking for family portrait groupings. This really helps to move the groupings along and cut the time down to a minimum. Please also make sure to provide my team with a contact person who can call out people by name or relationships.

  • The venue and all the decors, flowers, place settings, are perhaps the most expensive items on your wedding budget. And I’m sure you have allocated a big chunk of budget on making the reception/ceremony area to be impeccable. My team will need approximately 15-20 minutes in order to shoot all the details. We are talking about center pieces, cake, favors, flowers, dessert table, overall area shot, etc. We will need the area completely sectioned off from guests so we can get a ‘clean’ shot of the area. All of my clients appreciate this, because otherwise they would never know what the reception area looks like! Please work with the coordinator to have all the decorations done before start of cocktail hour.

  • The best time for us to eat dinner is when the bride & groom are eating. This is not because we like to eat before everybody else I promise! When you guys are done eating, and are getting up visiting tables, saying hi to guests, I want to make sure my whole team is available. So we typically eat while you are eating and we are done when you guys are finished as well. This will help to achieve a fuller coverage of your wedding reception. There will be two photographers at your wedding and you will always be able to find one of us, even if one of us is taking a quick restroom break.

  • We love special surprises at weddings! Please send us everything you are planning that is not the typical formality, and we will do our absolute best to capture it.